Introduction

At NextaFlux, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you interact with our system management services and educational programs.

We operate from our headquarters at Merkez, Büyükdere Cd. 19/1, 34360 Şişli/İstanbul, Turkey, and comply with Turkish data protection laws including the Personal Data Protection Law (KVKK) as well as international privacy standards.

Information We Collect

Personal Information You Provide

When you engage with our services, we collect information you voluntarily share:

• Contact details like your name, email address, and phone number
• Company information including business name and industry
• Technical requirements and system specifications
• Educational background when enrolling in our learning programs
• Communication preferences and feedback

Automatically Collected Information

Our systems automatically gather certain technical information to improve service delivery:

• IP addresses and general location data
• Browser type, operating system, and device information
• Pages visited and time spent on our website
• System performance data when using our management tools
• Error logs and diagnostic information

Third-Party Information

We may receive information about you from business partners, educational institutions, or public sources to verify credentials and enhance our services.

How We Use Your Information

Your information helps us deliver better system management solutions and educational experiences:

Service Delivery

• Providing system management consultation and implementation
• Delivering educational content and tracking your learning progress
• Customizing solutions based on your technical requirements
• Offering technical support and troubleshooting assistance

Communication and Updates

• Sending service updates and important notifications
• Sharing relevant educational content and industry insights
• Responding to your inquiries and support requests
• Providing information about new features or programs

Business Operations

• Processing payments and managing billing
• Analyzing usage patterns to improve our services
• Ensuring security and preventing unauthorized access
• Complying with legal and regulatory requirements

Data Sharing and Disclosure

We don't sell your personal information. However, we may share data in specific circumstances:

Service Providers

We work with trusted third-party providers who help us deliver our services. These companies are contractually bound to protect your information and can only use it for specified purposes.

Business Partners

When you participate in joint educational programs or integrated system solutions, we may share relevant information with our partners to enhance your experience.

Legal Requirements

We may disclose information when required by Turkish law, court orders, or to protect the rights and safety of our users and company.

Your Privacy Rights

Under Turkish data protection law (KVKK), you have several important rights regarding your personal information:

How to Exercise Your Rights

To exercise any of these rights, contact us using the information provided at the end of this policy. We'll respond within 30 days as required by Turkish law.

You can also:

• Update your account information directly through our platform
• Unsubscribe from marketing communications using the links in our emails
• Adjust your privacy preferences in your account settings
• Request a detailed report of all data processing activities

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure:

Technical Safeguards

• Industry-standard encryption for data transmission and storage
• Secure server infrastructure with regular security updates
• Multi-factor authentication for administrative access
• Regular security audits and vulnerability assessments
• Automated backup systems with encryption

Organizational Measures

• Access controls limiting data access to authorized personnel only
• Regular privacy and security training for our team
• Clear data handling procedures and incident response plans
• Regular review and updating of security policies

While we use reasonable efforts to protect your information, no security system is completely foolproof. We encourage you to use strong passwords and keep your login credentials secure.

Data Retention and Deletion

We keep your information only as long as necessary for legitimate business purposes or legal requirements:

Retention Periods

• Account information: Retained while your account is active plus 3 years
• Educational records: Kept for 7 years after program completion
• System management data: Retained for 5 years or as contractually required
• Communication records: Stored for 3 years from last interaction
• Financial records: Kept for 10 years as required by Turkish tax law

Automatic Deletion

Our systems automatically delete data that has exceeded retention periods. You can also request early deletion of your information, subject to legal and contractual obligations.

International Data Transfers

While our primary operations are based in Turkey, we may transfer your data internationally when necessary for service delivery. All international transfers comply with Turkish data protection requirements:

• We ensure adequate protection through contractual safeguards
• Transfers only occur to countries with adequate privacy protections
• We maintain records of all international data transfers
• You have the right to object to international transfers in certain circumstances

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze usage patterns:

Types of Cookies We Use

• Essential cookies: Required for basic website functionality
• Performance cookies: Help us understand how you use our site
• Preference cookies: Remember your settings and choices
• Marketing cookies: Used to deliver relevant content and measure effectiveness

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality.

Children's Privacy

Our services are designed for businesses and adult learners. We don't knowingly collect personal information from children under 13 years of age. If we discover that we've inadvertently collected such information, we'll delete it promptly.

Educational programs for younger participants require parental consent and follow additional privacy protections as required by Turkish law.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or industry practices. When we make significant changes:

• We'll notify you by email or through our website
• We'll provide at least 30 days' notice before changes take effect
• We'll clearly explain what has changed and how it affects you
• We'll maintain previous versions for your reference

Your continued use of our services after policy changes indicates your acceptance of the updated terms.