Cookie Policy
Understanding how NextaFlux uses tracking technologies
Last updated: January 15, 2025
What Are Cookies and Tracking Technologies?
Cookies are small text files that websites place on your device when you visit them. Think of them as digital breadcrumbs that help websites remember your preferences and improve your browsing experience. At NextaFlux, we use various tracking technologies to make our system management platform work better for you.
Beyond traditional cookies, we also use web beacons, local storage, and similar technologies. These tools help us understand how you interact with our platform, remember your settings, and provide personalized experiences that match your system management needs.
Types of Tracking Technologies We Use
Essential Cookies
These cookies keep NextaFlux running smoothly. They handle your login sessions, security features, and core platform functionality.
- User authentication tokens
- Security verification codes
- Session management data
- Load balancing preferences
Functional Cookies
These remember your preferences and customizations, making your NextaFlux experience more personalized and efficient.
- Dashboard layout preferences
- Language and timezone settings
- Notification preferences
- System monitoring configurations
Analytics Cookies
We use these to understand how our platform performs and where we can make improvements for better system management experiences.
- Page visit tracking
- Feature usage statistics
- Performance monitoring data
- Error reporting information
Marketing Cookies
These help us show you relevant information about NextaFlux features and system management solutions that might interest you.
- Campaign tracking codes
- Content personalization data
- A/B testing identifiers
- Referral source tracking
How Tracking Enhances Your Experience
When you're managing complex IT systems, every second counts. Our tracking technologies help streamline your workflow by remembering which servers you monitor most frequently, your preferred alert thresholds, and the dashboard configurations that work best for your team.
For example, if you always check your database performance metrics first thing in the morning, we'll remember this pattern and optimize your dashboard loading accordingly. This means faster access to the information you need most, exactly when you need it.
Personalized System Alerts
Our tracking helps us understand which types of system alerts are most critical for your infrastructure. We can then prioritize notifications and reduce alert fatigue by learning from your response patterns and preferences.
Managing Your Cookie Preferences
You have complete control over how NextaFlux uses cookies and tracking technologies. While essential cookies are necessary for basic platform functionality, you can adjust settings for other types through your browser or our platform settings.
Chrome
Settings → Privacy and Security → Cookies and other site data
Firefox
Preferences → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Cookies and site data
Data Retention and Storage
Session Cookies
Automatically deleted when you close your browser or log out of NextaFlux. These handle temporary data like your current session and immediate preferences.
Functional Preferences
Dashboard layouts, notification settings, and customization preferences are stored for 3 months to maintain your personalized experience across sessions.
Analytics Data
Performance and usage analytics are retained for one year to help us improve NextaFlux features and identify long-term trends in system management needs.
Security Logs
Authentication and security-related tracking data is kept for two years to maintain platform security and comply with industry standards for IT infrastructure management.
Third-Party Integrations
NextaFlux integrates with various third-party services to provide comprehensive system management capabilities. These integrations may use their own tracking technologies, which are governed by their respective privacy policies.
We carefully select integration partners who meet our security and privacy standards. However, we recommend reviewing the privacy policies of any third-party services you choose to connect with your NextaFlux account.
Monitoring Service Partners
When you integrate external monitoring tools or cloud services with NextaFlux, these connections may involve additional tracking technologies to synchronize data and maintain real-time system visibility across platforms.
Updates to This Policy
As NextaFlux evolves and adds new system management features, we may update our cookie policy to reflect new tracking technologies or changed practices. We'll notify active users of significant changes through our platform notifications and update the "last modified" date at the top of this page.
We encourage you to review this policy periodically, especially before major platform updates or when you notice changes in how NextaFlux behaves or remembers your preferences.
Questions About Our Cookie Policy?
If you have questions about how NextaFlux uses tracking technologies or need help managing your cookie preferences, our support team is here to help.
Email us at support@nextaflux.com or reach out through your NextaFlux dashboard support panel.